Privacy Policy

Effective Date: May 14, 2025

Welcome to Chatverto. We are committed to protecting the privacy of both our users and their customers. This Privacy Policy explains how we collect, use, and safeguard information provided through our WhatsApp automation platform.

1. Who We Are

Chatverto provides a platform that enables businesses to send marketing and transactional messages via WhatsApp and build automated messaging workflows.

2. Information We Collect

We collect two types of data:

a. From Our Users (Businesses)

Business name and contact information
WhatsApp Business API credentials
Usage data related to flow creation and messages sent

b. From End Users (Your Customers’ Clients)

Phone numbers
Message content and interactions
Opt-in and opt-out preferences

3. How We Use the Information

Enable message delivery through WhatsApp Business API
Provide automation and flow management features
Ensure compliance with WhatsApp policies
Improve platform performance and features

4. Data Sharing and Disclosure

We do not sell or rent personal data. Data may be shared with:

WhatsApp (Meta) to deliver messages
Cloud providers or service partners for infrastructure and analytics

5. User Responsibility

Users are responsible for obtaining proper customer consent before sending messages. Chatverto reserves the right to suspend accounts violating WhatsApp policies or data protection laws.

6. Data Retention

Data is retained only as long as required for service delivery and legal compliance. Message data may be automatically purged after a defined retention period.

7. Your Rights

Users may request access, modification, or deletion of their data by contacting us. End users should reach out to the business that sent them messages.

Contact Us

For any questions, email us at contact@bizverto.tech